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MedConsult

SKU: MC

Php 2,500.00 - Php 3,500.00

About MedConsult

Prevention and early awareness are important to maintain health! MedConsult is a multiple-use health voucher offering medical consultations and dental services for members aged 1 year old and above. Once registered, members can access face-to-face consultations, telemedicine, dental consultations and select dental services.

MedConsult benefits include:

Four (4) face-to-face medical consultations with iCare-accredited health specialists
Unlimited access to telemedicine or over-the-phone consultation for one (1) year through iCare Telemed7
Unlimited dental consultation through iCare’s Dental Network
Dental Services such as
Oral hygiene instruction
One (1) Oral Prophylaxis per year
Annual dental examination
Unlimited Temporary Fillings
Three (3) surfaces Amalgam Filling or two (2) surfaces Light Cure Fillings
Re-cementation of jacket crown inlays and onlays
Unlimited Simple Tooth extraction
Adjustment of Dentures
Orthodontic Consultation
Aesthetic Dental Consultation
Treatment of dental-related pain (excluding cost of prescribed medicines)
Relief and/or prescription for acute dental pain
Treatment for lesions, wounds and burns
Emergency desensitization of hypersensitive teeth

Fertility and pregnancy-related cases, aesthetic-related cases, ENT procedures, ophthalmology procedures and endoscopic procedures, and those related to all forms of behavioural disorders, developmental or psychiatric disorder, whether acquired or congenital, will not be covered.

You can read the complete details of MedConsult in this Health Care Agreement.

MedConsult (Product Variations)

MedConsult variant you can choose from:

Age	Included Specialists	Price
1-17 Years Old	Pediatricians	Php 3,000.00
18-64 Years Old	General physicians, family medicine specialists, internal medicine specialists (with subspecialties in cardiology, gastroenterology, pulmonology, endocrinology, infectious medicine, nephrology, urology, rheumatology, oncology, hematology, and allergology), general surgeons, orthopedic doctors, ENT, and rehabilitation medicine specialists	Php 2,500.00
65 Years Old and Above	General physicians, family medicine specialists, internal medicine specialists (with subspecialties in cardiology, gastroenterology, pulmonology, endocrinology, infectious medicine, nephrology, urology, rheumatology, oncology, hematology, and allergology), general surgeons, orthopedic doctors, ENT specialists, geriatricians and rehabilitation medicine specialists.	Php 3,500.00

Build the right plan for you

Choose the age bracket of the insured individual(s) *

MedConsult Kids
(1 to 17 years old)
3,000.00 (Php)
MedConsult Adults
(18 to 64 years old)
2,500.00 (Php)
MedConsult Seniors
(65 years old and up)
3,500.00 (Php)

Renewal Reference Hidden Renewal Center cart and order linkage.

FAQs

What does MedConsult offer?

It gives you up to four (4) sessions of outpatient face-to-face medical consultations, unlimited telemedicine access, and unlimited dental consultation services for 12 months from iCare’s nationwide network of accredited medical specialists and dentists.

Who can qualify to get MedConsult?

MedConsult Plan Variant	Eligible Age Range
MedConsult Kids	1 to 17 years old
MedConsult Adults	18 to 64 years old
MedConsult Senior	65 and up years old

Can I use it when I am hospitalized?

No. The consultation health voucher is only for an outpatient consultation.

Is it transferable?

The MedConsult health voucher is not transferable once successfully registered. The registered name will be the recognized iCare Member.

When can I avail the consultation service?

From the day you register (“registration date”), you may avail of consultation services will be activated after three (3) calendar days. Your health voucher is valid for 12 months or up until used.

Example: Registration date is Day 0. If you register on August 1, the activation date will be on August 5, and you can already avail of consultation services. It will then be valid from August 5, 2018, to August 4, 2019.

When can I register my product?

You have to register a name to your prepaid plan within 90 days from the purchase date. The serial code will be valid up to then. After which, your serial code will no longer be available for register.

What is the procedure for availment of the consultation services?

For face-to-face medical consultations:
Set an appointment with the doctor via phone call prior to the day of your visit to make sure that he will be holding his clinic on the day you desire to have your consultation and to ensure that you will be accommodated. You have to present a Letter of Authorization (LOA), personalized membership health voucher, and one (1) valid ID to the doctor on the day of availment.

Note that the consultation must be availed within the LOA validity period, which is within five (5) calendar days starting from the day of issuance and must be provided by the doctor indicated in the LOA.

Telemedicine/remote consultation through iCare Telemed7

You can access the iCare Telemed7 chatbot on Viber in three easy ways:

Option 1: Search for it on Viber:

Option 2: Scan the QR Code:

Option 3: Click the Link

You may also access it directly using this link: https://tinyurl.com/iCareT7chatbot

This will open the iCare Telemed7 chatbot in your Viber app.

How do I get an LOA?

Here are the steps to get an LOA for face-to-face medical consultations:
Step 1: Select a doctor from here. Call the doctor's clinic to confirm the schedule and availability.
Step 2: Call iCare Customer Service and request an LOA. (LOA will be sent through email).
Step 3: Print LOA.
Step 4: Present LOA to the doctor (Note: LOA is valid for 3 days from the date of issuance).

Can I avail of medical services without an LOA?

No. You cannot avail of the consultation service without an LOA. The LOA is the document that would inform the doctor that you have been authorized by iCare to have a consultation service.

Do I need to generate an LOA every time I will avail of a consultation service?

Yes. A new LOA should be downloaded for every consultation service. The approval code indicated on the LOA signifies that iCare allows you to have the consultation service.

Is there a limit on how many consultations I can avail within a day?

There is no limit on how many consultations you can avail in a day. You just need to generate separate LOAs for each consultation service you would need.

Can I avail of any consultation service?

You can avail of consultation services with iCare-accredited general physicians, family medicine specialists, internal medicine specialists (with subspecialties in cardiology, gastroenterology, pulmonology, endocrinology, infectious medicine, nephrology, urology, rheumatology, oncology, hematology, and allergology), general surgeons, orthopedic doctors, and rehabilitation medicine specialists. You can find the list of iCare-accredited specialists here.

What is the procedure I need to follow for dental consultations?

Here are the steps to avail of dental services:

Set an appointment with the dentist before going to the clinic premises. Please inform the dentist that you are under Reliant formerly Filipino Doctors.

You may call or set an appointment with the following numbers for assistance:

● Viber: 0920-9249711 or 0917-1489890.

For further queries, you may also send a message to https://fildoc.com/our-dentists or iCare’s Call Center at msc@icare.com.ph. Please be reminded that the status of accreditation of dentists may change from time to time due to terms and conditions in the Agreement.

Can I also request for other services such as example laboratory examinations, etc.?

The consultation health voucher covers only the consultation fee. Other services will not be paid for by iCare.

Do I need to pay any additional amount to the doctor if I just requested for consultation services?

No, iCare will already take care of the consultation fee. You should not pay any excess charges relating to the consultation service.

Can I enroll a health voucher for someone else as my gift to that person?

Yes, as long as you know the personal data of the individual to be enrolled. We have ER Care prepaid health vouchers that can be given as gifts to your loved ones. The data required for registration are as follows:
    a. Full name
    b. Birth date
    c. Home address
    d. Email address
    e. Mobile number

What conditions are not covered by MedConsult?

An illness or condition is considered pre-existing if, prior to effective date of coverage:

(a) Any professional advice or treatment was given for such illness or condition;
(b) Such illness or condition was in any way already known to the Member; or
(c) The pathogenesis of such illness or condition had already started (of which the Member may not be aware of).

For more information, see “General Exclusions”.

Payment Options

	Credit or Debit Card (Straight Payment)
	Installment Payment through Credit Card
	Over-the-Counter Payments
	Gcash

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Question and answer about this product

Where Can I find the Member's ID Number?

by GEROME on May 10, 2026

Hello Gerome!! Please send us a message or email we will assist you.

by vincent on May 19, 2026

How to add dependents

by BOBBY on May 15, 2026

Hello BOBBY! Is your HMO plan under a corporate account? If yes, we recommend reaching out to your HR directly as they will be able to provide you the procedures and check the eligibility of adding dependent(s). Thank you!

by vincent on May 20, 2026

How to add dependents

by BOBBY on May 15, 2026

by vincent on May 20, 2026

Where can I get the member ID?

by Heidi on June 14, 2026

Hello Heidi!! Kindly send us a message to assist you.

by vincent on June 18, 2026

accredited clinics in cavite

by Guest on June 15, 2026

Hello!! Hello!! You may check the list of accredited clinics, hospitals, and doctors at https://icare.com.ph/icare-accredited-health-partners/.

by vincent on June 18, 2026

Hi, I’m interested sa medconsult individual plan, could you please explain further in terms of rehabilitation services. Thank you

by REYVELYN on June 19, 2026

Hello REYVELYN! The iCare MedConsult plan covers consultations with Rehabilitation Medicine specialists, but it completely excludes the actual rehabilitation therapies and procedures

by vincent on July 05, 2026

How about for laboratories aged 75 and up?

by Marie Jamilie on July 02, 2026

Hello! No, the iCare MedConsult Seniors plan does not include any laboratory or diagnostic testing benefits.

by vincent on July 05, 2026

Do we have to call the the customer service for the LOA every time or can the hospital/clinic accounting do that for us instead?

by Guest on July 08, 2026

Hi, regarding your LOA request, the facility can contact us directly to request the LOA. Please let us know if you need any further assistance.

by Mary Jane on July 09, 2026

If I already have the LOA and the doctor cancels the consultation, would it be deducted from the 4 consultations or can it still be canceled without affecting the count?

by Guest on July 08, 2026

No, if the doctor cancels the consultation, it will not be counted against your 4 consultations. The LOA can be canceled without affecting your available consultation count.

by Mary Jane on July 09, 2026

Can I activate Medconsult and ER All care at once for the same member?

by Ceterine on July 21, 2026

Hi. Yes, you may activate both the MedConsult and ER Care plans simultaneously for the same person. However, enrolling the same person in two ER Care plans is not allowed.

by Mary Jane on July 23, 2026

Ask ko po sana kung applicable po ba ito sa physical therapy? Ngtetherapy po kasi ako sa likod

by Guest on August 30, 2026

"Hi, please be advised that the Med Consult Plan is designed for consultations and minor dental procedures only. It does not provide coverage for emergency room treatment, confinement, or hospitalization."

by Mary Jane on September 02, 2026

where to message you for the membership ID?

by JOEL on September 16, 2026

Please email support@icare.com.ph for assistance.

by Mary Jane on September 22, 2026

I visited your accredited doctor in Asia Medic Family Hospital. She's already rejecting an ICare member for consultation. According to her, they are having a hard time collecting payment from you. Same case also with DLSU Hosp.

by JOEL on September 17, 2026

We appreciate you bringing this to our attention regarding the consultation concerns at Asia Medic Family Hospital and DLSU Hospital.

by Mary Jane on September 22, 2026

If I avail ER All In and MedConsult can I use them both or should be just 1 plan per person?

by Guest on September 29, 2026

Hello! Yes, you can absolutely use both the ER Care All-In and MedConsult plans at the same time. In fact, combining them is an excellent strategy to maximize your coverage.

by vincent on October 01, 2026

is APE annual physical exam included for this plan?

by Guest on September 29, 2026

Hello! No, the Annual Physical Exam (APE) is not included in the iCare ER Care All-In plan.

by vincent on October 01, 2026

How to start po with the teleconsult

by Anna Sheila on October 03, 2026

Hello! Anna Sheila Please message us at support@icare.com.ph for further assistance.

by vincent on October 06, 2026

What hospital or clinic accredited in Naga City, Camarines Sur

by Guest on October 23, 2026

Hello! You may view the list of our accredited clinics, hospitals, and doctors here: https://icare.com.ph/icare-accredited-health-partners/

by vincent on October 28, 2026

Please clarify the Dental package, is it for icare clinics with dentists or is it applicable for iCare dental network (dentists with their own clinics)?

by Guest on October 27, 2026

Hello! The dental benefits included in your iCare MedConsult plan are applicable to the iCare dental network, which consists of independent dentists operating their own private clinics.

by vincent on November 03, 2026

Is the dental services included in the medconsult prepaid

by Guest on October 27, 2026

Hello! Yes, dental services are included in the iCare MedConsult prepaid plan.

by vincent on November 03, 2026

accredit hospital in bicol, naga city cam sur

by Guest on November 06, 2026

Hello! You may view the list of our accredited clinics, hospitals, and doctors here: https://icare.com.ph/icare-accredited-health-partners/

by vincent on November 10, 2026

Don't see the answer you're looking for?

MedConsult

About MedConsult

MedConsult (Product Variations)

Build the right plan for you

FAQs

What does MedConsult offer?

Who can qualify to get MedConsult?

Can I use it when I am hospitalized?

Is it transferable?

When can I avail the consultation service?

When can I register my product?

What is the procedure for availment of the consultation services?

How do I get an LOA?

Can I avail of medical services without an LOA?

Do I need to generate an LOA every time I will avail of a consultation service?

Is there a limit on how many consultations I can avail within a day?

Can I avail of any consultation service?

What is the procedure I need to follow for dental consultations?

Can I also request for other services such as example laboratory examinations, etc.?

Do I need to pay any additional amount to the doctor if I just requested for consultation services?

Can I enroll a health voucher for someone else as my gift to that person?

What conditions are not covered by MedConsult?

Payment Options

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